Your subscription runs for 2 years and can be canceled up to 3 months before the end of the contract. After expiry, you can continue the maintenance, hosting and domain for a small fee. As a rule, most customers decide to continue with the full support of the website.

No! You pay 24 installments and the website is yours. You decide what happens after that.

Yes, a deposit is required, but it is small and depends on the package you choose (Starter, Pro or Expert). We will start work as soon as we receive the deposit. It serves as a sign of your serious interest so that we can ensure that our initial work does not go unnoticed.

No, there are no hidden costs. The monthly installments include everything described in the respective package. Additional services or extensions are offered transparently.

Yes, you can pay your outstanding installments at any time and thus terminate the contract early.

Yes, you can decide at the end of the first term whether you would like to extend the support of your website with us. We offer you flexible options for this.

Yes, requirements often change over time and of course we remain flexible. You can book extensions at any time or switch to the next larger package. Typical topics are, for example, the introduction of a webshop, for which we are of course always happy to help and offer you the best possible package. Extensions can also be purchased as a one-off payment.

Yes, the website is completely yours once the last outstanding installment has been paid. From this point on, you can do anything you want with your site. It is therefore not a lease!

Your subscription begins with the start of the implementation of your website. You will always find the exact date on your individual offer. The sooner your first installment begins, the sooner the website will be completely yours.

If you have the Pro or Expert package, we will implement your customizations free of charge within a certain time frame at your request. As part of the Basic package, you will receive an individual quote for your customizations from us.

The duration of adjustments depends on their scope. We usually complete smaller customizations within a few working days. For larger projects, we coordinate the timing with you individually.

Yes, you will receive your own access to your website. You can use it to edit and manage everything yourself. Of course, we cannot guarantee any customizations made by our customers.

Yes, every website can be translated into all languages. You can find an overview of the options on the respective package pages. Translations can be realized automatically via Google Translate or individually with our translators.

Yes, we are happy to advise you on the integration of a store on your existing website. This can normally be implemented within 7 working days. The best way to do this is to speak directly to your contact at 99 websites. We are happy to set up your store together.

Yes, we will be happy to replace your logo in the header and footer at any time. If you would like to do this yourself, you can do so via the settings in the “Header” & “Footer” areas

Yes, every website we create is responsive and automatically adapts to all end devices (mobile, tablet, desktop).

Yes, if you have an existing hosting contract and are happy with it, you are welcome to keep it. Once your new website has been completed, we will move it to the existing domain/hosting. This means that nothing will change for you. This also means that your Google ranking can remain the same with the same content.

We have an average uptime performance of over 99.5% for all the websites we manage in recent years. Certain causes can lead to short-term outages. We therefore activate and manage major updates at times when as few users as possible are accessing your website. So you don’t have to worry about your performance.

Of course, your website may get more hits over time. Before you reach the limit of your respective package, we will of course inform you in good time and, if necessary, activate additional capacities by arrangement.

Our servers are optimized for performance to ensure that your website loads quickly. We are constantly working to keep loading times as short as possible.

Your website is secure and hosted in Europe.

Your data and the data of your website visitors are stored on European servers and are subject to the strict guidelines of the GDPR. We also use state-of-the-art security measures such as SSL encryption.

Yes, you can voluntarily switch to another hoster at any time. We offer you a place on our modern servers as part of your package. If you prefer a different option, we will of course also help you with a move.

We will inform you in good time before your hosting contract expires. You can then decide whether you want to continue your hosting with us or switch to another provider.

Yes, if you are not satisfied with your current contact person or another one suits your projects better, you can request a change.

We not only offer you a high-quality website, but also personal support, continuous updates and flexibility – all at a fair monthly price.